Privacy Policy

Welcome to The Boyz Charcoal and Grill. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Delivery or billing address
• Payment details (processed securely via third-party providers)

Non-Personal Information

• Browser type and version
• IP address
• Device information
• Pages visited and time spent on the site

2. How We Use Your Information

We use the information we collect for purposes including:

• Processing and fulfilling orders
• Providing delivery and pickup services
• Communicating with you about orders, inquiries, or promotions
• Improving our website, menu, and customer experience
• Sending updates, offers, and marketing communications (only if you opt in)
• Ensuring website security and preventing fraud

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Remember user preferences
• Analyze website traffic and performance

You can choose to disable cookies through your browser settings, though this may affect website functionality.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Payment processing providers (for secure transactions)
• Delivery partners to fulfill orders
• Service providers who assist in website operations
• Legal authorities if required by law

5. Data Security

We take reasonable steps to protect your personal information using:

• Secure servers
• Encryption technologies
• Restricted access to sensitive data

However, no online platform is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

The Boyz Charcoal and Grill
Unit 5, 118-130 Queens Road, Five Dock, Sydney, NSW 2046

Phone: +123 34598768
Email: example@charcoal.com.au